Humanloop is the development platform for building AI-powered features and applications. It helps you collaborate with your prompt development with developers and non-developers in the prompt editor. It helps you manage your prompts with version control and deployment controls. And it helps your evaluate and improve your systems with actionable feedback to help you to build differentiated and scaleable AI products.

A log is a logged generation from an LLM that is stored and supplemented with additional metadata. This metadata can include user feedback, corrections, evaluation results and model details.

When you sign up for your trial of Humanloop you'll have access to all features of your chosen plan. At any point during the trial you may choose to cancel your subscription without any charges from our side.

It can take minutes to create a new AI endpoint from the playground. To set up an end-to-end system where your AI features in production are using all Humanloop features around logging and feedback collection may take a few hours. We have guides to help you get started quickly.

Fine tuning is customising the model by further training on your own data. It can significantly improve performance.

Your data is encrypted, private to your account and never shared with third parties. Our platform is regularly penetration tested to ensure we meet the best security standards. Our enterprise plans offer additional dedicated cloud deployment options.

Yes, you can export all your data at any time.

Yes – you bring your own API key from the AI providers and pay for your usage with them separately. This means that you can use any custom terms you have with them and any fine tuned models created are accessible outside of Humanloop.

JSON and CSV formats are supported for uploading data via the user interface or the API. See our documentation for further details.

Our APIs and SDK allow you to use our tools with your own model provider where relevant. See our documentation for more details.

We offer a shared Slack channel to our enterprise customers for round-the-clock support. For others, we offer email support at support@humanloop.com.